How do I submit a return / refund request?
If you have any problem with your order in imoostore, please feel free to contact support@imoostore.com. We will carry out a full investigation to determine the next steps. Once we obtain all of th...
What is the process for return and replacement?
If you are not satisfied with your imoo product(s) for any reason, you may request a return within 15 calendar days of delivery. To do so, please submit a support ticket requesting the return or r...
Partial Refund Policy All returned product(s) will be fully inspected. To qualify for a refund, the product(s) must be in new condition and, if possible, with the original sealed packaging intact...
