imoo Support Center

Get to know your device with guides, shopping support, and more.

Popular articles

How do I cancel my order?

You may contact our customer service via support@imoostore.com to cancel your order. Once your order has been proces...

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What should I do if my parcel was damaged upon delivery?

If you've noticed damage upon delivery, please ask the courier to make take note. Please keep the original packaging ...

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What should I do if I received wrong or missing merchandise?

If you received wrong or missing merchandise please contact our customer support via support@imoostore.com with photo...

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How do I add Minichat friends on imoo Watch Phone APP?

Only users who download and install the APP on their phones and bind the watch to their phones will automatically ent...

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How do I use Minichat on imoo Watch Phone?

Enter “More”, find and enter the Minichat APP, long press “Hold to Talk" in the Minichat interface to start recording...

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What is Class Mode of imoo Watch Phone?

In Class Mode, the watch can only tell the time and will reject all calls and messages for a certain period of time.

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