imoo Support Center

Get to know your device with guides, shopping support, and more.

Popular articles

How do I cancel my order?

You may contact our customer service via to cancel your order. Once your order has been proces...

What should I do if my parcel was damaged upon delivery?

If you've noticed damage upon delivery, please ask the courier to make take note. Please keep the original packaging ...

What should I do if I received wrong or missing merchandise?

If you received wrong or missing merchandise please contact our customer support via with photo...

How do I add Minichat friends on imoo Watch Phone APP?

Only users who download and install the APP on their phones and bind the watch to their phones will automatically ent...

How do I use Minichat on imoo Watch Phone?

Enter “More”, find and enter the Minichat APP, long press “Hold to Talk" in the Minichat interface to start recording...

What is Class Mode of imoo Watch Phone?

In Class Mode, the watch can only tell the time and will reject all calls and messages for a certain period of time.


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