Will rooting or unlocking the bootloader void my warranty?
The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we strongly suggest for you to only...Learn more
If I return my device, when will I receive my refund?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or can...Learn more
Can I purchase add-ons during the repair process?
Our repair services are strictly limited to repairing or replacing your device. We will not be able to make any hardware changes to your device.Learn more
Can I purchase specific parts for my device?
Unfortunately, we do not sell specific parts.Learn more
If I return my device, do I have to pay for shipping?
In the DOA case, we will generate a waybill code, you just need to ship out your product with the code and do not need to pay for the shipping fee....Learn more
What should I do if I received a broken phone?
Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. Return/Replacement Process: 1....Learn more